Hi, I'm Diana Sun!

I'm currently a UX designer simplifying devops workflows at IBM.

Resume

EDUCATION

  • Carnegie Mellon University
  • Industrial Design + HCI

SKILLS

  • User research, synthesis, & insights
  • User flows & use cases
  • Low to High Fidelity prototyping
  • Storyboarding user journeys
  • Applying design principles
  • Holistic system evaluations
  • Information Architecture
  • Competitive Analysis
  • Basic Java, Arduino, Processing
  • Sketch app + Invision
  • Adobe Ai, Ps, Id, Ae
  • HTML + CSS
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EXPERIENCE

IBM // Software Designer

Austin, TX // July 2017 - Present

Shipped 3+ projects on IBM Cloud Kubernetes Service: helped devops engineers get started on the service, better manage their VMs for higher availability, and monitor their app health. Worked closely with project managers and engineers to communicate designs, prioritize releases, and implement designs via user flows, clickable prototypes, redlines and detailed github issues.

Cognizant // Design Contractor

Pittsburgh, PA // March 2017 - May 2017

Designed a public transportation system for the future of autonomous vehicles. Ripple uses waves of data to balance the flow of traffic and give riders more control over their travels.

PNC Bank // Digital Experience Intern

Pittsburgh, PA // June 2016 - August 2016

Designed PNC Digital’s recruiting website, designed a more accessible landing page for PNC.com and created a design system to help unify the multiple online banking platforms.

American Eagle Outfitters // Design Contractor

Pittsburgh, PA // January 2016 - May 2016

Designed a heightened shopping experience by helping customers find suited items, building customer loyalty, increasing sales, and effectively using mobile point of sale (MPOS).

Intel // Design Intern

Beijing, CN // June 2014 - August 2014

Designed new product video, internal presentations, promotional images, and visual representations of company data.